❓ Frequently Asked Questions
All your questions answered at cbajji
Detailed answers to the most common questions about accounts, deposits, withdrawals, bonuses, games, and security — all on one page.
cbajji is a trusted online gaming platform in Bangladesh. We understand that both new and experienced players have many questions. On this FAQ page, we have provided clear and concise answers covering everything from creating an account to depositing and withdrawing money via bKash and Nagad, the welcome bonus, cricket betting, and safe gaming. If you cannot find your question here, contact our 24/7 live chat support directly.
Account and Registration
Questions and answers about creating, verifying, and managing your account at cbajji.
You must be at least 21 years old to open an account and play at cbajji. During registration, you are required to confirm that you meet this age requirement. Keeping minors away from gaming is our responsibility and we do not compromise on this.
No. Each person is allowed only one cbajji account. Attempting to open multiple accounts may result in forfeiture of bonuses and permanent closure of the accounts. Duplicate accounts are considered a violation of our fair play policy.
Click the "Forgot Password" option on the login page and enter your registered email or phone number. Our system will send you instructions to reset your password. If you face any issues, contact cbajji's 24/7 live chat support — our team will assist you right away.
To register at cbajji, you generally need to provide your name, email address, phone number, and date of birth. Choose a strong password. If the information you provide is accurate, future withdrawal processes will be faster and more secure.
Yes. cbajji is fully mobile-friendly. You can easily log in by visiting the cbajji.cam website from any Android or iOS smartphone browser. No separate app download is needed — the site is fully optimized for mobile.
Deposits and Withdrawals
All questions related to transactions via bKash, Nagad, Rocket, Upay, and bank transfer.
Deposits into cbajji via bKash are generally instant. Once the payment is complete, the balance is added to your cbajji account within a few minutes. There may be a slight delay during busy periods, but it is usually no more than 15 minutes.
The minimum deposit amount at cbajji is ৳500 and this applies to all payment methods. The minimum withdrawal amount is ৳800. Transactions below these amounts are not possible. Make sure you have a sufficient balance before requesting a withdrawal.
Yes. In addition to bKash, you can deposit money at cbajji via Nagad, Rocket, and Upay. Direct bank transfer is also available through various banks including Dutch-Bangla, BRAC, Islami, and Sonali. The minimum deposit amount of ৳500 applies to all methods.
Withdrawal processing at cbajji is generally completed within 1 hour. If your account details are correct and verification is complete, the process is even faster. This timeframe is maintained at night and on weekends as well.
cbajji does not charge any extra fees on deposits or withdrawals on its own part. However, your mobile banking provider (bKash, Nagad, Rocket, Upay) or bank may apply their standard transaction charges, which depend on the policies of the respective institution.
If a withdrawal request is still being processed, there may be a limited window to cancel it. However, once processing has begun, cancellation is generally not possible. If you need a quick decision, contact cbajji live chat.
Games and How to Play
Questions and answers about cricket betting, slots, live casino, and mobile gaming.
cbajji offers betting on various cricket tournaments including the Bangladesh Premier League (BPL). You can bet on match winner, toss, top run scorer, total innings runs, and various other options. Before placing a bet, consider the match schedule, team form, and pitch conditions. Set a responsible budget and enjoy your betting.
cbajji offers a large number of popular slot games including Fortune Tiger, Mahjong Ways, and Wild Bandito from PG Soft; Gates of Olympus and Sweet Bonanza from Pragmatic Play; and Fortune Gems and Super Ace from JILI. These games feature a variety of themes and features and can be enjoyed on both mobile and desktop.
RTP (Return to Player) is the percentage of total bets that a slot or casino game returns to players on average over the long term. For example, a 96% RTP means that for every ৳100 wagered, the expected average return is ৳96. This is a long-term average; results may vary from session to session.
Yes. cbajji's live casino section features games from leading providers such as Evolution Gaming and Ezugi. Enjoy live roulette, baccarat, and live table games with real dealers. HD video streaming delivers an authentic casino experience.
cbajji uses software only from verified and certified game providers. All games use Random Number Generator (RNG) technology, which ensures that every result is completely random and unbiased. Fair play is a core part of our principles.
Aviator by Spribe is a crash game where a plane flies and a multiplier keeps increasing. The player must cash out before the plane crashes. The longer you wait, the higher the multiplier grows — but if it crashes, you lose your bet. Cashing out at the right moment is the strategy.
Bonuses and Promotions
Questions and answers about the welcome bonus, wagering requirements, and VIP program.
When you open a new account at cbajji and make your first deposit, you will receive a 100% match bonus — up to ৳15,000. For example: if you deposit ৳1,000, you get a bonus of ৳1,000, making your total balance ৳2,000. The first deposit must be at least ৳500 to receive this bonus.
A wagering requirement is the multiplier that tells you how many times you need to bet the bonus amount before you can withdraw it. The wagering requirement for the welcome bonus at cbajji is 15x. This means if you receive a ৳1,000 bonus, you need to wager ৳15,000 before you can make a withdrawal.
By actively playing games at cbajji, you can automatically advance through the VIP program. There are 5 levels: Bronze, Silver, Gold, Platinum, and Diamond. The more you play and the more consistent you are, the higher you will climb. At the Diamond level, weekly cashback reaches up to 1.5%.
In the cbajji VIP program, cashback is paid out every week. Weekly cashback is up to 0.3% at Bronze level, 0.6% at Silver, 0.9% at Gold, 1.2% at Platinum, and 1.5% at Diamond level. This benefit is added to your account automatically.
Each bonus and promotion has a specific validity period, which is stated in the terms and conditions of the offer. Generally, a bonus must be used within 7 to 30 days of being added to your account. Unused bonuses expire once the validity period ends, so make sure to complete the requirements on time.
Safety and Responsible Gaming
Questions and answers about your account security, SSL protection, and responsible gaming.
cbajji uses SSL encryption technology to keep all your personal information and financial transactions secure. Our system is built to the highest security standards. Your information is never sold or transferred to third parties.
Yes. cbajji offers self-exclusion and cooling-off period options. If you feel you need a break from gaming, submit a request through live chat support or use the option in your account settings. Responsible gaming is our priority.
If you are struggling to control your gaming, let cbajji's live chat know — our support team will help you with self-exclusion. Also, inform a trusted person in your family. Gaming is for entertainment; do not put your life or household finances at risk.
cbajji's customer service is available 7 days a week, 24 hours a day (BST). Click the live chat button on the website to get instant support in Bangla. If you prefer to contact us by email, send a message to [email protected].
cbajji provides deposit limit setting, self-exclusion, and break options for responsible gaming. Users under 21 years of age are not allowed to create an account. When gaming becomes a source of stress rather than enjoyment, it is time to take a break.
Still have questions?
Our expert support team is available in Bangla 24/7. Chat with us directly on live chat or reach us by email.
Email: [email protected] | Support hours: 7 days a week, 24 hours a day (BST)