cbajji's Privacy Policy — Your information is completely safe with us

cbajji ("we", "our") is a trusted online gaming and betting platform in Bangladesh. This Privacy Policy ("Policy") describes how we collect, store, process, and protect the personal information of every user ("you") who accesses and uses our website cbajji.cam.

By using our services, you are considered to have consented to the terms set out in this Privacy Policy. If you have any objection to any part of this policy, we kindly ask that you refrain from using our services.

This policy applies together with our Terms and Conditions and Responsible Gaming Policy. cbajji is always committed to protecting your privacy and we use SSL encryption technology to ensure the security of your information.

cbajji collects certain personal information to operate its services smoothly and provide users with the best experience. We only collect information that is essential for delivering our services.

2.1 Information You Provide Directly

You provide the following information directly to us when registering and using our services:

• Full name and date of birth
• Email address
• Mobile number
• National ID (NID) or passport details (for identity verification)
• Address and location details
• Payment method information (bKash, Nagad, Rocket, Upay or bank account number)
• User-set password (stored in encrypted form)

2.2 Automatically Collected Information

When you use the cbajji platform, some information is collected automatically:

• IP address and device information
• Browser type and operating system
• Site access time and session information
• Gaming activity logs (betting, win/loss history)
• Transaction history
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

For identity verification purposes, cbajji may sometimes receive information from trusted third-party verification services. This information is used solely for security and fraud prevention purposes.

cbajji uses the information collected from you for the following purposes:

3.1 Account Management and Service Delivery

• Creating, verifying, and maintaining your account
• Processing deposit and withdrawal transactions
• Providing bonuses and promotions
• Managing the VIP program
• Providing 24/7 customer support in Bengali

3.2 Security and Fraud Prevention

• Detecting and preventing unauthorized access to accounts
• Complying with anti-money laundering (AML) policy
• Preventing fraudulent and deceptive activity
• Age verification — preventing those under 21 from accessing services

3.3 Improved User Experience

• Recommending games based on your preferences
• Analyzing and improving platform performance
• Informing you about relevant bonuses and offers
• Providing responsible gaming support

3.4 Meeting Legal Obligations

cbajji retains information necessary to comply with applicable laws and regulations. Providing information in response to lawful requests from authorities is part of our legal obligations.

cbajji does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

Outside of the above cases, no information about you will be disclosed to any third party without your prior consent. cbajji is firmly committed to protecting your privacy.

cbajji's website uses cookies and similar technologies to operate smoothly. Cookies are small text files stored in your browser that help manage your session and remember your preferences.

5.1 Cookies We Use

• Essential Cookies: Required for login sessions and account security. Without these, the platform cannot function properly.
• Functional Cookies: Remember your language preferences and game settings.
• Analytics Cookies: Generate aggregate statistics to understand which games and sections are used most.
• Security Cookies: Used to detect fraud and unauthorized access.

5.2 Cookie Control

You can change your options for accepting or rejecting cookies in your browser settings. However, disabling essential cookies may cause some core cbajji services to not function properly.

cbajji takes industry-standard technical and organizational measures to ensure the security of your information:

• SSL/TLS Encryption: All data transmissions are protected by 256-bit SSL encryption.
• Encrypted Storage: Sensitive information is stored in encrypted databases.
• Secure Payment Processing: All financial transactions are handled through secure and verified payment gateways.
• Two-Factor Authentication: An additional layer of security can be added to your account.
• Regular Security Audits: Regular audits are conducted to identify and address system vulnerabilities.
• Trained Staff: Only staff trained in data protection are permitted access to personal information.
• Firewall Protection: Advanced firewalls and intrusion detection systems are active.

We acknowledge that complete security on the internet cannot be guaranteed, but cbajji makes every effort to protect your information.

cbajji retains your information only for as long as it is needed to fulfill the purpose for which it was collected or as required by legal obligations.

• Active Accounts: All information is retained for as long as the account remains active.
• Closed Accounts: Information necessary to meet legal obligations may be retained for a specified period even after an account is closed.
• Transaction Records: Financial transaction information is retained as required by law.
• Gaming Logs: Logs of gaming activity are retained to ensure responsible gaming.

After the designated retention period, information is securely deleted or irreversibly anonymized.

As a user of cbajji, you have the following rights regarding your own information:

8.1 Right to Review Information

You can contact us at any time to find out what information we hold about you. We will provide a complete account within a reasonable time.

8.2 Right to Correct Information

If any information stored in your account is incorrect or incomplete, you can request a correction. You can update most information yourself through your account settings.

8.3 Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations.

8.4 Right to Object to Processing

You may object at any time to marketing communications. However, processing of information necessary for service operation will continue.

8.5 Right to Close Your Account

You may request to close your cbajji account at any time. Pending withdrawals and legal obligations will be fulfilled after the account is closed.

To exercise any of the above rights, contact our support team via live chat or by email at [email protected].

cbajji's services are only for persons aged 21 or older. We do not knowingly collect any personal information from minors.

We verify age at the time of registration and accounts suspected of belonging to minors are immediately suspended. If we become aware that information from a minor has been collected by mistake, that information will be deleted immediately and the account will be cancelled.

If you become aware that a minor has registered on cbajji, please notify us immediately.

cbajji may update this Privacy Policy from time to time. This policy may be revised in light of service improvements, the introduction of new technologies, or changes in law.

For significant changes, we will notify you by email or through a notice on the platform. The effective date of the revised policy will be noted at the top of this page.

Continued use of our services after any changes will be considered as your consent to the updated policy. We therefore encourage you to review this page on a regular basis.

The key terms used in this Privacy Policy are explained below:

This privacy policy and cbajji's data protection practices are governed in accordance with applicable international data protection standards. Any dispute relating to data protection will be resolved through negotiation.

If you have any questions or concerns about any part of this policy, please contact us and we will resolve them promptly.